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Customer Service Delivery
This book approaches the concept of service delivery from a totally new perspective. Relying on the first-hand experience as a customer service representative and a deep understanding of behavior modelling, this book captures the novelty of areas not typically addressed in service delivery. It is designed for leaders, managers, supervisors, and the entire staff making them understand a new approach that yields instant and pervasive mindset review on the subject of quality service delivery. Teams could regularly meet to discuss contents in this book in their periodic clinical sessions on quality service delivery.
₵80.00Customer Service Delivery
₵80.00 -
Mastering People Management in the Modern Workspace
In the ever-evolving landscape of the modern workplace, the mastery of people management has become an indispensable skill for leaders and professionals alike. In this compelling and insightful book, Patrick Oteiku-Boadu takes you on a transformative journey through seven essential chapters that illuminate the path to effective people management in today’s dynamic corporate world. With “People Management in the Modern Workspace” Patrick Oteiku-Boadu offers a comprehensive guide that transcends mere management and delves into the art of inspiring and guiding individuals and teams. Master the essential skills to adapt and succeed in the ever-shifting, complex, and diverse world of modern work. Whether you are a leader, a professional, or an inspiring manager, this book is your compass to navigate the intricate terrain of today’s workplace, leading with wisdom, compassion, and effectiveness.
₵80.00 -
Guardians Of Africa: Legends Reborn Volume 1 – The Awakening
In the heart of bustling Accra, where market drums beat and festivals roar, two ordinary siblings are about to awaken powers beyond their wildest dreams!
Zion Nkamba, a tech-savvy teen with a passion for drones, and his artistic, eco-warrior sister Imani stumble upon ancient relics hidden beneath the streets of Makola Market and their family’s ancestral home. A mysterious tunnel, a forbidden clay jar, and an explosion of glowing symbols catapult them into a world of secret Guardians, earth-shaking powers, and long-lost African magic.
Chosen by destiny and armed with the legendary Heartstone and Golden Loom, they transform into Ayikwei—master of earth, and Nayara—mistress of light. Together, they must navigate hidden scrolls, daring rooftop escapes, festival chaos, and magical training in sunlit Ghanaian beaches.
But their greatest test lies ahead! When an evil pirate named Sakatona unleashes a monstrous machine to drain the life from the oceans, the young Guardians must unleash every ounce of their newfound might—summoning ancient sea creatures, dodging missiles on sand-forged flying bikes, and leading an epic sea battle that will decide the fate of Africa itself.
Packed with explosive action, African heritage, and humor, this is a heart-racing adventure about courage, unity, and discovering the hero within.
₵80.00₵85.00 -
Guardians Of Africa: Legends Reborn Volume 2 – Echoes of the Sahara
Zion and Imani Nkamba—Africa’s young Guardians known as Ayikwei, the Earthshaper, and Nayara, Protector of Light—find themselves drawn into the vast and unforgiving Sahara Desert. Armed with ancient relics and their growing powers, they must confront Sirocco, a ruthless villain wielding a machine that drains the region’s lifeblood of water, threatening to turn entire nations into wastelands.
Guided by the legendary Tuareg nomads, the siblings face blistering heat, mirages, and the whispers of the desert itself. Along the way, they encounter weary migrants from across West Africa, whose struggles mirror the realities of climate change, flooding, and poverty at home. United by shared hope, the Guardians learn that Africa’s wounds run deep—but healing is possible.
When Sirocco unleashes an army of sand demons and his machine rises in terrifying power, Zion and Imani must combine courage, creativity, and their unshakable bond to stop him. The final battle shakes the desert itself, testing their resilience and leaving echoes that stretch beyond the Sahara.
Echoes in the Sahara blends fast-paced action, African history, and modern challenges with humor and heart, continuing the saga of Africa’s first modern superheroes. It is a story of unity, resilience, and the power of young Africans to protect their continent’s future.
₵80.00₵85.00 -
Borrowers and Lenders Act, 2020 (Act 1052)
Borrowers and Lenders Act, 2020 (Act 1052)
₵81.25 -
Institute of Chartered Accountants, Ghana Act, 2020 (Act 1058)
Institute of Chartered Accountants, Ghana Act, 2020 (Act 1058)
₵81.25 -
Kwadwoan: Science for Basic Schools 1
The love for science and STEM-related career paths begins at an early stage. In this light, the Kwadwoan Science series adopts an enquiry-based approach aimed at stirring the imagination and interest of learners.
₵82.00 -
Kwadwoan: Science for Basic Schools 2
The love for science and STEM-related career paths begins at an early stage. In this light, the Kwadwoan Science series adopts an enquiry-based approach aimed at stirring the imagination and interest of learners.
₵82.00 -
Kwadwoan: Science for Basic Schools 3
The love for science and STEM-related career paths begins at an early stage. In this light, the Kwadwoan Science series adopts an enquiry-based approach aimed at stirring the imagination and interest of learners.
₵82.00 -
Kwadwoan: Science for Basic Schools 4
Kwadwoan Science for Basic Schools aims to revolutionise the teaching and learning of science. The very rudiments of the subject is explored, giving learners a greater understanding of previously abstract concepts. This is achieved by using a clear, easy-to-understand language and vivid diagrams.
₵82.00 -
Kwadwoan: Science for Basic Schools 5
Kwadwoan Science for Basic Schools aims to revolutionise the teaching and learning of science. The very rudiments of the subject is explored, giving learners a greater understanding of previously abstract concepts. This is achieved by using a clear, easy-to-understand language and vivid diagrams.
₵82.00 -
Kwadwoan: Science for Basic Schools 6
Through the use of clear, vivid pictures, numerous activities and experiments, learners are able to solidify the knowledge acquired so far. By this, they can channel such knowledge into providing practical solutions to everyday problems. Learners are thereby equipped to contribute to Ghana’s industrialization agenda.
₵82.00 -
Alternative Dispute Resolution Act, 2010 (Act 798)
The Seven Hundred and Ninety-eighth ACT of the Parliament of the republic of Ghana is an ACT to provide for the settlement of disputes by arbitration, mediation and customary arbitration, to establish an Alternative Dispute resolution center and to provide for related matters
₵84.50 -
Minerals and Mining Act, 2006: With Amendments Act 900 [2015] (Act 703)
Minerals and Mining Act 2006 with Amendments Act 900, 2015 (Act 703)
₵84.50 -
Pre-Tertiary Education Act, 2020 (Act 1049)
Pre-Tertiary Education Act, 2020 (Act 1049)
₵84.50











