Delivery Information

We dispatch orders 6 days a week. We do not dispatch on Sundays and Public Holidays.

Booknook.store is committed to fulfil all customer orders in the shortest possible time. We generally estimate that most orders will be delivered within 3-5 days if outside Accra/Tema (via EMS of Ghana Post) and 3-7 days for most international destinations, via DHL Global Delivery. We deliver within 12 hours in Accra/Tema if items are in stock and 2-3 days if products need to be ordered from publishers/suppliers.

Although we regularly dispatch orders on the next working day, unfortunately we cannot give you a delivery window or guarantee delivery on a particular day. This is because we want to ensure that our environmental impact is as low as possible. So instead of sending a vehicle, say across Accra/Tema, for one delivery, we group deliveries together to ensure a minimal footprint.

We dispatch at 7.30am on each dispatch day so orders received after this time goes into the next dispatch window.

If you have any special instructions, don’t worry. Just leave us a note in the ‘Customer Provided Note’ section at checkout or email us and we’ll endeavour to follow.

 

Where we deliver

 

Within Accra/Tema

We deliver within Accra/Tema for a GHS15 charge. We use our delivery partner Veritas/Speedaf Couriers who typically deliver within 24 hours after dispatch of packages.

The boundaries of the capital (for our purposes) are:

  • Weija on the Cape Coast stretch
  • Dawhenya (Community 25) on the Aflao stretch
  • Afienya (Community 22) on the Akosombo stretch
  • Pokuase/Kuntunse on the Kumasi stretch

Outside the Capital, within Ghana

We deliver in Ghana outside the capital for a GHS20 charge. This includes all regions. For deliveries outside the capital and across Ghana, we partner with EMS/Ghana Post, who deliver door-to-door or to the nearest Post Office, from where you will be contacted for pickup.

International (outside Ghana)

Shipping fees for international deliveries are weight-destination based. we ship internationally through our delivery partner DHL Express. You can estimate shipping costs by adding to cart, proceeding to checkout and entering delivery address (country, city etc). The shipping costs are calculated based on quantity of books, weight of books and destination.

For delivery times and other Shipping information, kindly consult our FAQs.