Every person is impacted by public administration issues, yet many people do not fully understand the processes involved in getting the problems that confront them addressed by the government. It is an undisputable fact that our very survival as humans, in terms of protection against harm and provision of our welfare needs, hinges heavily on the state. To be able to discharge these functions effectively demands an effective and efficient public administration.

What is public administration and what makes it relevant? This introductory Public Administration textbook is designed with the intention to provide students and practitioners with concrete tools, not only to understand public administration issues in general, but also to enable them to analyse specific theoretical and practical questions. The book offers an extensive overview of the current thinking on critical issues in the discipline, with an emphasis on accessibility and synthesis, rather than novelty or abstraction.