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Tour Guiding: The Ultimate Guide to Theory and Practice
**Available from 16 October, 2021
Guides are tourism professionals who lead their guests through the most interesting parts of their region. It is their task to engage visitors and to help interpret the sights that they visit. They please tourists by telling interesting but relevant narratives and respond in proactive ways to their complaints and requests. Guides are trained to always have enough knowledge and insight about the subject of the tour and ensure the safety and satisfaction of their guests.
In this handy resource book, two seasoned practitioners have combined their working experience of a lifetime. What makes this book priceless is that it is enriched by over two decades of guide training experience as well as engagements with colleague guides, tourism professionals and a cross-section of tourists.
“The scope of coverage is vast and will be very useful as a general guidebook for any reader seeking access to our history, geography and our rich cultural heritage.” – Mrs. Stella W. Appenteng, CEO, Apstar Tours Limited
“Tour guiding is a bridging process around which the tourism experience revolves. This book comes to edify our tour guides on the substance and mechanics of their profession. It comes at a time when the industry has become more dynamic and in need of accurate, adequate, culture-nuanced interpretations.” – Tata Nkunu Akyea, Tourism Consultant & Tour Guide Extraordinaire
₵75.00 -
The Dressmaker (Work People Do Series)
Work People Do is a series of story books for children. They all tell interesting ways people do their work.
₵35.00 -
The Teacher (Work People Do Series)
Work People Do is a series of story books for children. They all tell interesting ways people do their work.
₵35.00 -
The Mason (Work People Do Series)
Work People Do is a series of story books for children. They all tell interesting ways people do their work.
₵35.00 -
The Carpenter (Work People Do Series)
Work People Do is a series of story books for children. They all tell interesting ways people do their work.
₵35.00 -
The Farmer (Work People Do Series)
Work People Do is a series of story books for children. They all tell interesting ways people do their work.
₵35.00 -
Apples in A Seed: Unleashing the Unique
This book was birthed from the stirrings of one question concerning a newly born child – what if? Rosemond Sarpong Owens has spent more than a decade pondering this question. And, as is the story with humanity, some of us are born entitled while others hardly have claim to a name. What makes the difference is what this book is about. Using the seed as a metaphor for potential, the author underscores the art of living as well as the science of effort and reward. A history buff, she revisits the lives, struggles and triumphs of her favorite heroes, life changers who have impacted the world in their unique ways. One thing is guaranteed, when you read Apples in a Seed, it will change the way you look at your own life.
₵75.00 -
Blessed: The Autobiography (George Best)
George Best needs little introduction. A legend in his own lifetime, he is undoubtedly the greatest footballer the UK has ever produced. Blessed with an extraordinary gift he brought a beauty and grace to the game never before seen. But Best was unable to cope with the success and fame his football genius brought. His fabled story is littered with tales of women and sex and, of course, alcohol.Much has been written about Best, but very little substantiated by the man himself. That is until George Best opened his heart and engaged us in one of the most exhilarating life stories for years, Blessed. In his own words George recounts the halcyon days at Manchester United, the big games and European Cup win of ’68. And then there’s the heartbreaking truth about the death of his mother and his struggles with alcohol that forced him to face up to a life without drink.
Blessed reveals the man behind the up-for-a-laugh, boozy, womanizing stereotype that had dogged George Best for so long. Open and honest about his mistakes, George is also incredibly candid about his triumphs, his regrets, and, only three years before his death, what he had hoped for the future.
‘Don’t coach him, he’s a genius’ Sir Matt Busby
‘Unquestionably the greatest’ Sir Alex Ferguson
₵85.00 -
The Measure of a Man: A Spiritual Autobiography
“I have no wish to play the pontificating fool, pretending that I’ve suddenly come up with the answers to all life’s questions. Quite that contrary, I began this book as an exploration, an exercise in self-questing. In other words, I wanted to find out, as I looked back at a long and complicated life, with many twists and turns, how well I’ve done at measuring up to the values I myself have set.” —Sidney Poitier
In this luminous memoir, a true American icon looks back on his celebrated life and career. His body of work is arguably the most morally significant in cinematic history, and the power and influence of that work are indicative of the character of the man behind the many storied roles. Sidney Poitier here explores these elements of character and personal values to take his own measure—as a man, as a husband and a father, and as an actor.
Poitier credits his parents and his childhood on tiny Cat Island in the Bahamas for equipping him with the unflinching sense of right and wrong and of self-worth that he has never surrendered and that have dramatically shaped his world. “In the kind of place where I grew up,” recalls Poitier, “what’s coming at you is the sound of the sea and the smell of the wind and momma’s voice and the voice of your dad and the craziness of your brothers and sisters…and that’s it.” Without television, radio, and material distractions to obscure what matters most, he could enjoy the simple things, endure the long commitments, and find true meaning in his life.
Poitier was uncompromising as he pursued a personal and public life that would honor his upbringing and the invaluable legacy of his parents. Just a few years after his introduction to indoor plumbing and the automobile, Poitier broke racial barrier after racial barrier to launch a pioneering acting career. Committed to the notion that what one does for a living articulates to who one is, Poitier played only forceful and affecting characters who said something positive, useful, and lasting about the human condition.
Here is Poitier’s own introspective look at what has informed his performances and his life. Poitier explores the nature of sacrifice and commitment, price and humility, rage and forgiveness, and paying the price for artistic integrity. What emerges is a picture of a man in the face of limits—his own and the world’s. A triumph of the spirit, The Measure of a Man captures the essential Poitier.
₵60.00 -
Africa in Search of Prosperity
Africa is a major player in global economic engineering. It is also a great development partner, a vital player in the economies of Asian nations who are eager to explore long awaited market possibilities that it presents by forging alliances with hi-growth emerging economies in Africa.
This new economic order is shifting the developmental narratives as Africa’s rich potential market has become more attractive with a population of nearly one billion.
The author of this book is a long time transnational business executive. Although he indicates a level of despair at times, he is quite hopeful of Africa’s prospects. His lived experience as an economist and policy advisor to Presidents, is reflected in these essays that address developmental issues from the colonial economy with those of the new states.
In this, the author uses the experience of Ghana as an example and a site for an analytical perspective. He examines and writes about the issues of natural resource exploration, the oil economy, human skills and also looks at the vital factors of education, religion and the attendant attitudes to development.
₵200.00Africa in Search of Prosperity
₵200.00 -
Career Toolkit – for Successful Job Hunting
The Career Toolkit covers career advancement, practical tools for job search, negotiating new contract of employment and more…written for the sole purpose of equipping individuals with the tools and skill sets needed to ensure they have the capacities to build a winning career.
“The techniques for searching for a job successfully are not complicated in the sense of the word. Rather, they are simple steps and exercises that need a lot of thoroughness, diligence and patience to master and successfully execute.” ~ CareerToolkit
₵32.00₵35.00Career Toolkit – for Successful Job Hunting
₵32.00₵35.00 -
An Appraisal of Ghana’s Public Procurement Regime
It is a “must-have” book that captures almost every relevant thematic area of Ghana’s public
procurement regime under the current dispensation.
The book aims to serve as a foundational guide for readers seeking to understand the fundamental principles, processes, and regulations governing public procurement in the country. The detailed exposition of the historical antecedent helps any student of procurement to understand how far Ghana has come as a country.
The materials in the book are well-organized, presenting a clear and logical flow of information.
It starts with an introduction to the concept of public procurement, followed by a detailed appraisal of Ghana’s specific regulatory framework.
It is noteworthy that not many authors make an effort to trace history in this way, which makes the book a special reference for experts, practitioners, and students studying procurement.
The incorporation of pertinent case studies augments the book’s relevance by helping readers to comprehend authentic instances of the obstacles and achievements in Ghana’s public procurement system.
For readers who may not be familiar with the Public Procurement Act, 2003 (Act 663), as amended, a thorough analysis and appraisal of the Act has been provided.
The legislative and regulatory structure governing public procurement in Ghana was reduced to the level of a university student.
In Ghana, most lawyers and judges still grapple with the concept of procurement and the laws governing public procurement. The authors’ ability to break down the Act and the associated statutes in the way they did is highly advantageous to the reader.
The authors took time to discuss the object of Act 663 as amended and expounded the
concept of value-for-money in a very simplified manner.
Therefore, we highly recommend the book to procurement students at all levels, lawyers, judges, Heads of Entities, Entity Tender Committee members, Directors of both public and private companies, and most importantly, procurement practitioners and decision-makers in Ghana.
This book will come in handy for any professional in the industry.₵250.00 -
Petroleum and Energy Management Sourcebook (Hardcover)
The petroleum industry is unique and complex. It requires massive investments, long lead times and great perseverance and tact. This book, Petroleum and Energy Management Sourcebook provides comprehensive source material with introductory content and detailed analysis of key concepts and fundamental principles for understanding operations and transactions of the petroleum and energy sectors. The simplified explanations and examples given make it easy to understand.
The sector thrives on stable sources of financing, robust regulatory and fiscal regimes and a skilled workforce. Risk, in all its forms, is a central theme in the sector. It is essential to understand the concept of risks and how tools such as the fiscal regime and regulations can be deployed to deal with them.
This book identifies and provides a simplified explanation of complex issues. It is a good source of literature for those who want to understand the petroleum and energy sectors, those who work in the industry and those who aspire to be part of it.
As a result of the complexity of the petroleum and energy sectors, the book is divided into two parts: Part One deals with the petroleum sector value chain analysis from upstream exploration and production to crude refinery economics and consumption to petroleum trading and risk management. Part Two focuses on energy project financing, development, electricity industry value chain analysis, renewable energy, environment and sustainability.
₵350.00 -
Retirement Musings
This collection of articles in the author’s personality captured in writing. They show his versatility and depth. General Frimpong’s writing is a model for writing crisp, straight-to-the-opinion pieces for mass circulation newspapers. But that doesn’t mean the pieces are dry. On the contrary, they shine with his sense of humour while retaining the discipline of word economy and sweet crunchy sentences.
It is especially telling that the General studied and taught at the Department of Philosophy at the University of Ghana, Legon. No subject is off limit and all thoughts are allowed! So, he discusses football, discipline, Kofi Annan, history and airplanes in this breathless book which reads like a single narrative, even though it is a collection of stories.
₵60.00Retirement Musings
₵60.00 -
Banking Management and Operations
Banking books commonly focus on the management of the bank and its financial statement. Such books are specialized reading for students of bank management or administration.
This book, ‘Banking Management and Operations ‘, do not ‘teach’ banking; it rather elicits some of the weaknesses and challenges in banking management and practices that relate to their day-to-day transformation. It, therefore, suggests sacred considerations for added efficiency by tightening the loose screws in operations and management practices. It looks at the need for customer protection, satisfaction, and customer confidence which have become more crucial. This is critical in 21st-century business practices which sometimes assume that high fliers, profit rankers, spectacular achievers; or words, attitudes, and actions of Management and Personnel are conducted with honesty and goodness.
Let us remember that for every credibility gap, there is a gullibility filled with miscreants hovering around them.
The book provides simple professional tools to integrate specific functional thoughts in banking operations and management in one shell. It also forewarns practitioners, students, and consumers that banking business threats are like growing viruses in all forms, in the face of rising financial crime waves, cybercrime, money laundering and terrorist activities.
The two critical functions, management and banking operations have been selected to run through the book. They clearly identify with each chapter and show how their interplay can make things happen in order to meet strategic objectives or reasonably protect stakeholders.
The chapters cover a collection of banking concepts, relevant strategic management information requirements and related job functions that fit into bank specific enterprise risk management.
Clearly, identified and appropriate ICT application platforms products and services within banking legal framework and conventions are offered. The value propositions answer the question:
‘How do we protect customers’ monies and provide satisfying services to them.’
₵70.00